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  Quality Policy
 
We will meet our Customer Requirement of Quality and Delivery through a continual review and improvement of our Processes.
  Quality System Objectives
 
To keep a constant liaison with the Customer and upgrade technological capabilities to meet his changing needs.
   
To reduce total cycle time required for calibration.
   
To minimise wasteful activity without affecting quality of the service.
   
Constantly motivate and improve all human resources to perform their job efficiently and effectively through training.
  The following objectives are defined which are measurable and consistent with the Quality Policy:
• Customer Complaint / 500 Calibration
• Delivery Rating
• Customer Satisfaction Index
   
Laboratory’s management is committed to compliance with International standard ISO/IEC 17025: 1999.
   
 
 
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